What is Organizational Culture:
Organizational culture is a very common expression in the business context that means the set of values , beliefs , rituals and norms adopted by a particular organization.
The concept of organizational culture is part of the social sciences and it has evolved a lot over the years, generating some controversy, because the concept of culture is quite complex. Edgar Schein is largely responsible for the dissemination and development of this concept, and the author describes organizational culture as a model of beliefs and values created by a particular group.
Schein stated that the complex phenomenon of organizational culture is formed by three levels of knowledge: the basic assumptions (the beliefs that are considered acquired in relation to the company and human nature), the values (principles, norms and important models) and the artifacts. (noticeable results of a company’s action, which are backed by values).
The notion of organizational culture gained more notoriety in the second half of the twentieth century, after some researchers in Management and Organizational Studies began to advocate the benefits of studying the culture of organizations. This represented a turning point in the study of Organizational Communication . Until 1980, the natural sciences were the preferred methodology for addressing organizational culture, with the purpose of finding viable solutions to an organization’s problems.
The notion of culture had been the subject of sociology for a long time, however, not until the 1980s did the concept of organizational culture begin to have more visibility in the media. At this time, approaches were made in Business Week or Fortune magazines, and books such as Theory Z (by Ouchi ), In Search For Excellence (by Peters and Waterman), and Corporate Culture (by Deal and Kennedy) were published. In this way, Theory of Organizational Culture has gained an international proportion.
In the 1990s, the concept of organizational culture received much criticism, one of which was that the concept was accepted by the academic community very quickly. Some authors have even claimed that the concept in question would decay.
The organizational culture refers to implicit behaviors that contribute to the production of meaning, being also responsible for the unique characteristics of each company. Organizational culture contributes to the building of organizational identity, which can coincide with a positive image, making the company prestigious and recognized.
The formation of an organizational culture arises when messages concerning the company and its identity are created and disseminated through formal and informal means.
Some of the most valued attributes of a company’s organizational culture are: ethics, social responsibility, competence, commitment, etc.
Types of organizational culture
According to author Arthur F. Carmazzi, there are five types of organisational culture: culture of guilt, multi-directional culture, culture lives and lets live, culture that respects the brand, and culture of enriched leadership.
Culture and organizational climate
The organizational climate is part and is created according to the organizational culture of a company or institution. It consists of the environment that is lived in the business context, which can negatively or positively impact the productivity of the company in question. Each member of an organization has a role to play in the organizational climate and can influence and be influenced by it.
Organizational Behavior is a book by Professor Idalberto Chiavenato, a name that contributed greatly in the area of Administration and Human Resources.
Professor Chiavenato compares organizational culture with an iceberg , whose visible part is only a small part, while the submerged part represents most of the iceberg. The same happens in the context of an organization, the visible part is small, which is supported by the “invisible” part, which represents the internal phenomena of the company.
Organizational culture examples
Following are some Fabulous Examples you can learn from:
- Zappos. When organizational culture is the topic, Zappos always make it into the list.
- Walt Disney. Its not just among the most recognizable brands but also the kindest community on the planet.